Clear loads. Direct answers. Fair dealing.
A carrier relationship is more than a truck number. Our requirements, our payment terms, and our accessorial policy are on this page — not buried in a packet you have to download to find out whether you qualify. Carrier questions: Carriers@avoralogistics.co · 949-444-5572. The same number is on the rate confirmation.
What you get from us, every load.
Complete load details
Freight, equipment, appointments, facilities, securement, tracking, documentation, and known operating conditions — shared before you commit, not after you're dispatched.
Documented terms
Rates, requirements, and terms in writing. Changes documented, with adjustments approved before they're expected.
Reachable operations
A founder from dispatch through delivery. If you call, someone who can decide picks up.
Fair accessorial review
Detention, layover, and TONU documented promptly and reviewed honestly, with a straight answer on approval — including when the answer is no.
Clear payment requirements
Invoicing instructions and required documents confirmed up front. Compliant submissions processed on the terms below. No guessing, no runaround.
Earn the next call
We are new, and we know what that means from your side. The way we intend to earn a place on your board is by paying on time and telling you the truth about the load before you take it.
Published terms, because you shouldn't have to ask.
Most brokers won't put this on a page. For a brokerage as new as ours, publishing it is the only honest answer to “will I actually get paid.”
| Option | Timing | Fee | Requirements |
|---|---|---|---|
| Standard | Net 30 | None | From receipt of a complete, legible invoice package. |
| Quick pay | 2 business days | 2% | Deducted from the gross line-haul rate. Elect at booking or at invoice. |
| Factoring | Per your factor | — | Accepted. Notice of assignment on file before the first load. Paid by ACH to your factor on the same terms. |
A complete invoice package
- Signed rate confirmation
- Signed, legible proof of delivery
- Invoice referencing the Avora load number
- Supporting documents for any accessorial claimed
Accessorials
- Detention documented at the facility, submitted with the invoice
- Layover and TONU reviewed on receipt and answered in writing before the invoice is due
- A written answer either way — approvals and denials both explained
What you need to haul for us.
| Auto liability | $1,000,000 minimum. $2,000,000 to $5,000,000 on hazmat, high-value, and specified commodities — the required limit is stated on the rate confirmation before you accept, never after. |
|---|---|
| Motor truck cargo | $100,000 minimum. Where a shipment's declared value exceeds your cargo limit, higher limits or an increased-limits endorsement are arranged before tender. We will not put a $400,000 load on a $100,000 policy and hope. |
| General liability | $1,000,000 per occurrence / $2,000,000 aggregate |
| Workers' compensation | Statutory limits. Occupational accident accepted in place of workers' compensation for single-truck owner-operators in states that do not require it. |
| Insurer rating | AM Best A− VIII or better |
| Commodity coverage | Reefer breakdown, theft, unattended-vehicle, electronics, or pharmaceutical endorsements where the freight requires them. These are the gaps that turn a covered claim into an uncovered one. |
| Exclusions | No exclusion that removes coverage for the commodity, the lane, the trailer type, or subcontracted operation. |
| Operating authority | Active FMCSA authority with insurance filings on file. Satisfactory or unrated safety rating; CSA scores reviewed against the load profile. |
| Documents | W-9, certificate of insurance naming Avora, signed broker-carrier agreement |
| Rebrokering | Prohibited without prior written authorization. Enforced. |
A certificate is not proof
- Coverage is confirmed directly with the insurer or agent. A submitted certificate on its own is not accepted — forged and stale COIs are among the most common ways a load ends up uninsured.
- Authority, insurance, and carrier identity are re-verified before every tender, not once at onboarding.
- Lapses and cancellations monitored continuously. The monitoring platform is named here the day it is signed.
What happens after you apply
- Download the setup packet, complete it, and email it with your COI and W-9 to Carriers@avoralogistics.co. Authority, insurance, and identity are verified directly — not from the paperwork alone.
- Decision within two business hours of a complete packet. You get an answer either way.
- Declined? Ask why. We'll tell you, and tell you what would change it.
- Rate confirmation issued before dispatch on every load, with all terms stated.
Verify us before you haul
You should check any broker before you take their load, and especially a new one. Our authority status, bond, and insurance are published in full on the compliance page — including what isn't in place yet.
See our compliance record →